Upcoming Maintenance - October 21st at 8PM: Please note that our service will be temporarily interrupted for some maintenance for about 3 hours on October 21st starting at 8PM EDT. During this period, the application will be inaccessible and some statistics may not be compiled. Also, some functionalities may be interrupted and any scheduled emails will be sent once the service is restored.
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Security Notice - PHP Vulnerabilities: We are aware of the recently announced PHP security vulnerabilities and are closely monitoring the situation.
Our technical team was ready to act as soon as the security update was released to apply the necessary fixes to our infrastructure. Protecting your data remains our priority. We will keep you informed of any developments that require further communication.
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Get the placeholder and the code of a field

The field's placeholder is used to insert personalized content for each recipient in your campaigns.
Example: Hello, __FIRSTNAME__ ! → Hello, Martine!

You do not need to know the code of the field's placeholder to insert it in your messages. You will find tools in the email editor to help you integrate them in the appropriate places. Learn more>

However, if you are preparing the HTML code for your template in an external tool or if you need to know the numbers (ID) of your custom fields to program a script with our API, it is possible to obtain their code by following these steps:

  1. Go to Icone Settings > Custom fields.
  2. Click the Get placeholders button.
  3. Press the Copy button to the right of the desired field.

Warning! To know the ID number of a custom field, you must not rely on the number of its position in the list of fields. The real ID number of a field is the one you will find in the code of its placeholder.

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